FAQ

Do you have a money back guarantee?
We stand by our high-quality supplements and your satisfaction is 100% guaranteed. If you are not fully satisfied with our products you can return your purchase for a full refund within 30 days of the purchase date. 

Simply contact us at Support@GenomeNutra.com

Is my Credit Card Information Safe?
Yes! We process all of our orders through a safe, encryption payment processing system.  We do not have access to your credit card information online, nor can we store your credit card information.  We also have PayPal, Google Pay, Amazon Pay and other payment options if you prefer.

How soon will I receive my Order?
We ship your product as soon as your order is placed. If you live in the US, please allow 2 to 6 business days for your order to be delivered. 

What testing do you do on your supplements?
Each batch of our supplements is tested for identity, purity, strength, and composition, so we can be sure that what’s on the label is what’s in the capsules. We also test each batch for heavy metals, microbes, allergens, and other contaminants, ensuring they are below levels deemed safe by the FDA’s current Good Manufacturing Practices.

When will I start to see and feel a difference?
Each person has an individual biological make-up and will see and feel the effects at different rates. Generally, we say to take the supplement as directed on the bottle, or your doctor, for at least 60-90 days to really start to see and feel a difference. It's what's happening on the inside that really counts and what's important in the long run.

What is in your ACV Product that makes yours better than any other?
Our Apple Cider Vinegar+ is extra strength! We also added BioPerine® to enhance your body's ability to absorb and use the ACV and other ingredients in our product. ACV+ contains Inulin, and Cayenne Pepper as well to enhance the health benefits you're looking to achieve and contains ZERO sugars and dyes.

Is ACV+ made with Organic Ingredients?
Yes! Every ingredient in our pure Apple Cider Vinegar+ is organic! 

Are your supplements FDA-approved?
By law, the FDA does not approve dietary supplements. However, they do regulate both dietary supplements and dietary ingredients. At Genome we follow what the FDA established for dietary supplements in 2007 called "Current Good Manufacturing Practice" (cGMP). 

Are your supplements made here in the USA?
Yes! We manufacture our supplements right here in the United States!

What is BioPerine®?
BioPerine® is a patented extract developed by Sabinsa Corporation that is obtained from black pepper fruits (Piper nigrum) standardized minimum to 95% Piperine. BioPerine® is the only product sourced out of piperine to obtain a patented status for its ability to greatly increase the bio-availability of nutritional compounds making it much more likely your body will absorb and use each ingredient.

I have trouble swallowing pills.  Do you have any tips?
Start by taking just one or two a day, and work your way up to the suggested use. They do not need to be taken all at once.  The number one thing to remember is to take capsules/tablets with a full glass of water.

Are your Gummy products gluten- free?
Yes! 

Is Extra Strength Apple Cider Vinegar+ Kosher?
Yes! The ingredients in our product are considered to be Kosher. 

Returns and Exchanges:
Your satisfaction is our #1 Priority! If you have any immediate questions or need assistance, please let us know by emailing us at Support@GenomeNutra.com or calling us at (800) 204-6807. If you are not fully satisfied with your order we will make it right!