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FAQ

Returns and Exchanges:

Your satisfaction is our #1 Priority! If you have any immediate questions or need assistance, please let us know by emailing us at Support@GenomeNutra.com. If you are not fully satisfied with your order we will make it right! 

Do you have a money back guarantee?

We stand by our high-quality supplement and your satisfaction is 100% guaranteed. If you are not fully satisfied with our product you can return your purchase for a full refund within 60 days of your purchase date. Please note that we do not refund shipping costs to return your purchase.

Simply Contact Us at Support@GenomeNutra.com and we will refund your order.

We would love for you to provide us the courtesy of an explanation for your return so that we can make improvements to ensure we are consistently meeting or exceeding your health needs.

*Please note: To remove an item from your order in Checkout, you must scroll to the bottom of the Checkout page and click on the 'Return to Cart' link on the bottom left corner.  Enter 0 and the item will be removed. 

Is my Credit Card Information Safe?

Yes! We process all of our orders through a safe, encryption payment processing system.  We do not have access to your credit card information online, nor can we store your credit card information.  We also have PayPal, Google Pay, Amazon Pay and other payment options if you prefer.

How soon will I receive my Order?

We ship your product as soon as your order is placed. If you live in the US, please allow 2 to 6 business days for your order to be delivered. 

What is in your ACV Product that makes yours better than any other?

Our Apple Cider Vinegar+ is Extra Strength! We also added BioPerine® to enhance your body's ability to absorb and use the ACV in our product. Our ACV+ contains Inulin, and Cayenne Pepper as well to enhance the health benefits you're looking to achieve!  Unlike other Apple Cider Vinegar products, our product contains ZERO sugars and dyes making our product safe for diabetics.

Where are the ingredients in your ACV+ Sourced?

We are proud to say that our ingredients are sourced from the USA, Belgium and the patented ingredient Bioperine® is sourced from Southern India!  ACV+ is also manufactured in the USA.

Is this supplement made with Organic Ingredients?

Yes! Every ingredient in our Pure Apple Cider Vinegar+ Supplement is Organic! This is something we are very concerned about, and one of the reasons we started the company! 

Are your supplements vegan?

Yes! Our supplements are vegan certified!

Is this supplement FDA-approved?

By law, the FDA does not approve dietary supplements. However, they do regulate both dietary supplements and dietary ingredients. At Genome we follow what the FDA established for dietary supplements in 2007 called "Current Good Manufacturing Practice" (cGMP). 

What testing do you do on your supplements?

Each batch of our supplements is tested for identity, purity, strength, and composition, so we can be sure that what’s on the label is what’s in the capsules. We also test each batch for heavy metals, microbes, allergens, and other contaminants, ensuring they are below levels deemed safe by the FDA’s current Good Manufacturing Practices.

Are your supplements made here in the USA?

Yes! We manufacture our supplements right here in the United States!

When will I start to see and feel a difference?

Each person has an individual biological make-up and will see and feel the effects at different rates. Generally, we say to take the supplement as directed on the bottle, or your doctor, for at least 60-90 days to really start to see and feel a difference. Supporting your bone, heart, and brain health are what's important for the long term! While many people feel a difference, some don’t, and that’s okay. It’s what’s happening inside that counts.  All in all, it can take 3-4 months for your body to reach a new equilibrium.

Are your supplements safe if I have a soy allergy?

Yes! Our supplements are safe for those with soy allergies! We are proud to say our supplements are free-from the top 8 allergens!

What is BioPerine®, and is it safe?

BioPerine® is a patented extract developed by Sabinsa Corporation that is obtained from black pepper fruits (Piper nigrum) standardized minimum to 95% Piperine. BioPerine® is the only product sourced out of piperine to obtain a patented status for its ability to greatly increase the bio-availability of nutritional compounds making it much more likely your body will absorb and use each ingredient.

Is your supplement made with Non-GMO ingredients?

Yes! Every ingredient in our supplement is Non-GMO.

I have trouble swallowing pills.  Do you have any tips?

Start by taking just one or two a day, and work your way up to three.  They do not need to be taken all at once.  The best way to take Apple Cider Vinegar is to take one capsule with a full glass of water before each meal. Make sure to take each pill with enough water! They may be taken with or without a meal. 

Do your ingredients or capsules contain gluten?

No! In fact, the founder is a Celiac and has to adhere to a strict gluten free diet.  None of our supplements will ever contain gluten!

Do your supplements have lactose in them?

No! Lactose is used as a filler in many dietary supplements and is an ingredient we made sure would not be in ours! Our founder cannot tolerate lactose either and will never include it in any of our supplements.

Who should take this supplement and what health issues is it good for?

We believe everyone should take Apple Cider Vinegar!  It has been used for thousands of years to help with many different health ailments.  Even if your are not using it to help with anything specific, the prebiotics and probiotics our Apple Cider Vinegar + supplement have in them will do many wondrous things for your vitality!  Refer to our blog section to read more in-depth about what each ingredient is good for, and links to studies done about their health benefits!

Is Extra Strength Apple Cider Vinegar+ Kosher?

Yes! The ingredients in our product are considered to be Kosher.