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Refund/Return Policy

Genome has a 100% Satisfaction Guarantee

We stand by our high-quality supplement and your satisfaction is 100% guaranteed. If you are not fully satisfied with our product you can return it for a full refund within 60 days of the purchase date. Please note that we do not refund shipping costs to return your items.

Simply Contact Us at Support@GenomeNutra.com.

We would love for you to provide us the courtesy of an explanation for your return so that we can make improvements to ensure we are consistently meeting or exceeding your health needs.

How long does it take for orders to arrive?

Domestic shipping to U.S. transit is estimated to be between 2-6 business days of placing your order. International shipments outside of the U.S. can take between 2-3 weeks. These are estimates and it is possible to receive your shipment in more or less time depending on your location.

How do I qualify for free shipping?

Domestic shipping to the U.S. including Hawaii and Alaska will receive free shipping on ALL orders. International shipping rates apply.

Can I track my order?

Yes! As soon as your order ships you will receive an email with tracking information and your receipt! Don't have an email address?  No problem! You also have the option to receive tracking information via text.